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The Connected Restaurant (Podcast)

Modern Restaurant Management

To listen, click here. A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday.

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Ambient Tech Is The Future of Restaurants

Modern Restaurant Management

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. This technology replaces the constant yelling typical of the back-of-house with a friendlier digital screen and mitigates the risk of food waste and costly errors.

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This is How the Restaurant Industry Will Flourish Post-COVID-19

Modern Restaurant Management

When restaurants are able to connect their point-of-sale systems all the way through packaging and quality assurance, management is given a level of control that allows them to shift their focus to serving the customer. This starts in the kitchen.

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Ghost Kitchens to Open Up New Avenues for Restaurateurs

Modern Restaurant Management

Eliminating 3rd Party App Charges with Kitchen Point-of-Sale (POS) Systems. A point of sale system is primarily used by restaurants to accept cash and credit card payments and to manage internal communications. This will ensure that errors in the kitchen are reduced and staff and food preparation efficiency increase.

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On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. The goal is to create an even faster, more frictionless experience while freeing up employees to focus on important duties, like fresh food preparation.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Here are some key tips you should have on top of your mind: Factor in accurate food preparation and cooking timings to avoid letting down your diners. Electronic point-of-sale (EPOS) terminals that send new checks straight through to the kitchen. That may keep the table occupied for longer than you thought.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. An area where I anticipate a lot of friction between customers and operators is automated food preparation (e.g.,