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In this week's episode of The Main Course host Modern RestaurantManagement (MRM) Executive Editor Barbara Castiglia discusses restaurant technology with Eric Symon, Director of the Enterprise Process Innovation Center & Food Services Group at Panasonic System Solutions Company of North America.
Dark kitchens streamline the culinary process by creating more space for back-of-house equipment, eliminates distractions and creates a substantially higher food meal output, including 24-hour foodpreparation. With the help of the right 3PL, a restaurant should be able to scale this new industry seamlessly.
The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Expert foodpreparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless.
License and Insurance – If employees who don’t normally deliver food for the restaurant are using their own vehicles, restaurantmanagement should check for a valid license and insurance before asking the employee to deliver food.
The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern RestaurantManagement (MRM) learned more from Zinger.
Restaurants that adopted the sous vide preparedfoods at the beginning of the pandemic are seeing the economic benefits. Foodpreparation traditionally requires a series of intensive steps involving the careful separation of raw cooked and ready to eat product. For one, sous vide reduces labor and prep time.
Without the financial burden of a guest-facing presence or front-of-house staff, these operations can concentrate labor and supplies into a single location for multi-cuisine foodpreparation and delivery. Appeal to Mobile Gamers.
Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? What should restaurant operators take away from these results?
The report, which surveyed 127 restaurant executives across the U.S. and Canada, found that technology such as interactive digital menus, in-restaurant mobile apps, and augmented reality experiences are playing a vital role in empowering restaurants to stay relevant and meet the evolving needs and expectations of diners.
Cross-contamination at a restaurant refers to the transmission of germs or other hazardous microorganisms from food, equipment, or humans to food. This can happen at any point in the foodpreparation process, including the packing of meals for takeaway and delivery.
With an influx of customers at peak dining times and an increase in the volume of prep work, some employees may feel pressure to sacrifice food safety for speed. With food at the forefront of the holiday season, restaurantmanagers should take the opportunity before the rush begins to remind employees of how to prioritize food safety.
Same goes for office space, break room, and other management areas; if your BOH infrastructure isn’t up to speed, there is an inevitable “domino effect” that will negatively impact business. They include restaurantmanagement tips for cutting costs, decreasing food waste, and much more.
This "Super" special edition of Modern RestaurantManagement (MRM) magazine's Research Roundup has a Super Bowl theme. On such a pivotal weekend for restaurant delivery, promotions, menus, pricing and operations should all be informed by holistic customer intelligence.”
Modern RestaurantManagement (MRM) magazine quizzed Robin Zheng, US Manager of Pudu Robotics , about the company's work with restaurants and the future of robotic use and automation in restaurants. Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen.
To answer that and more, Modern RestaurantManagement (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What will the QSR of the future look like and what role will AI-integrated technologies play?
Understanding RestaurantManagement Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurantmanagement software.
Investigators reviewed with restaurantmanagement the requirement that ill staff are not allowed to work until they are symptom-free for at least 24 hours.
Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Now, think of fast foodrestaurantmanagement as skilled and efficient ensuring that each element works seamlessly together to produce a better dining experience.
Plus, their kitchen staff now uses the Kitchen Display System to receive orders, speeding up communication and foodpreparation. Alien Taco : Managing Rapid Growth Alien Taco turned to Lavu’s mobile POS and online ordering system to handle a surge in demand. 3 Restaurant Success Stories first appeared on Lavu.
Modern RestaurantManagement (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. For part two, click here.
How to Increase Table Turnover and Improve Your Restaurant Table Turnover Rate 1. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. This will help minimize waits for foodpreparation, ensuring that customers are served promptly.
Modern RestaurantManagement (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Sustainability – Gone are the days when consumers didn’t know where their food came from (or where it’s going). For part one, click here.
AI-Powered Automation & Robotics AI and automation transform the operation of restaurants, reduce labor costs, and improve service speed. Many restaurants use chatbot-controlled AI for customer service, predictive analysis for inventory management, and robotic kitchen assistants for foodpreparation.
Modern RestaurantManagement (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Before stores open, the training program for franchisees is designed to teach them the fundamentals for efficient skills to run a successful restaurant and is completed locally.
Paul Soulliere: Information Systems Manager | 25 years. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and RestaurantManager. The top is flat and can be used for foodpreparation or storage while the machine is in use.
Modern RestaurantManagement (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Photo by Sylvain Gaboury/PMC).
Modern RestaurantManagement (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. From foodpreparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” Restaurant Sherpas.
Its Kitchen Display System (KDS) improves communication between staff, reducing errors and speeding up foodpreparation. Lavu also integrates payroll tools for staff management and scheduling, while offering loyalty program features to simplify operations and boost customer retention.
This gives the customer more freedom in their orders and beyond the traditional dine-in system, the customer can order food via QR code, mobile app, and website. This system helps restaurantsmanage crowds and get more business even in limited space. To meet customer expectations, restaurants need systems like Digital Dine-In.
But for the restaurant business, having too many people at the front of house to take and serve orders can also lead to congestion. Also, not having enough chefs in your back of house can increase foodpreparation time and lead to customer dissatisfaction. In many restaurants, food is served by robots.
Proper food handling and storage equipment, such as refrigerators and freezers. Other equipment: Some equipment in restaurants refers to miscellaneous equipment. It is not directly related to foodpreparation or service but is still necessary for the operation of the restaurant.
Modern RestaurantManagement (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. “We are confident his exceptional experience in hotel and restaurantmanagement will enhance our current offerings as well as spark innovative new ideas.”
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