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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. Restaurants succeed or fail based on loyalty, which is a direct result of customer experience.

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How Restaurants Can Manage Food Costs During Disruptions

Modern Restaurant Management

Extreme Weather: By 2035, experts predict that higher temperatures alone will push up worldwide food prices by between 0.9 Meanwhile, extreme weather events are likely to disrupt transportation routes, damage crops, and lead to shortages of key ingredients, resulting in price spikes that impact menus. percent annually.

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The Future of Dining in 2025 Is Smarter, Simpler, and More Personal

Modern Restaurant Management

At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. The QSR industry is heading into 2025 at a crossroads of innovation and expectation.

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How Is Inflation Affecting Restaurants?

Modern Restaurant Management

Consider options such as food-delivery services to attract and retain new customers, QR codes to reduce menu costs and expedite orders, using social media and other potentially low-cost digital ways to attract customers, and online business checking accounts that cut out unnecessary fees are all great ways to proactively manage costs.

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Automation Can Help with Restaurant Staffing Shortages

Modern Restaurant Management

Tracking food prices and historical spending patterns gives restaurants the agility to navigate today’s inflation- and shortage-ridden supplier marketplace.

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How Can I Streamline Inventory Management?

Modern Restaurant Management

Rising food prices, over ordering and product waste can all lead to higher food costs. In today’s environment, there are technology solutions to better streamline processes in almost every area of your operation – and inventory is one of the easiest business practices to move from manual to automation.

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What value looks like to today’s restaurant guests

Restobiz

Inflation and food prices remain high on the list of concerns for consumers, and focusing on value is one way that restaurants can get guests’ attention and capture more business.