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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. Restaurants succeed or fail based on loyalty, which is a direct result of customer experience.

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The Future of Dining in 2025 Is Smarter, Simpler, and More Personal

Modern Restaurant Management

At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand.

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How Can I Streamline Inventory Management?

Modern Restaurant Management

Chefs spend countless hours counting inventory, purchasing new ingredients, and tracking down more cost-effective substitutions for products that are either cancelled or out of stock. Rising food prices, over ordering and product waste can all lead to higher food costs.

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Celebrating 90 Years of Fresh, Maine Lobster

Modern Restaurant Management

In 2014, Snyder and Russ Bernard, purchased Beal’s from Mary Beal, the widow of the third-generation owner Sam Beal. Food prices are rising all over, how can you manage with a high-ticket item such as lobster? We are looking forward to more Beal's branded products, food trucks and additional locations in the future.

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Winter Is Coming: Make Sure You’re Ready by Planning Ahead to Boost Your Bottom Line

Modern Restaurant Management

Ongoing inflation, higher interest rates, escalating food prices, and a tight labor market across industries add to the uncertainty. Purchasing the right assortment of handled bags, disposable cutlery, and to-go containers can help meet the increased demand in takeout business. Expect an Increase in To-Go Orders.

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

Additionally, with the cost of living continuing to skyrocket and food price inflation at a record high, customers are increasingly focusing their spending where they are likely to garner some type of benefit. Ultimately, this results in greater sustainability, both environmentally and economically.

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2021: A Year of Navigating Shortages

Modern Restaurant Management

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. In addition to certain kitchen ware items, parts and supplies needed to fix broken equipment also are on short supply and have become increasingly more expensive to purchase.