Modern Restaurant Management

FEBRUARY 17, 2025

A core tenet of the hospitality space is that you focus on people over profits. ." Powers is not a fan of surchages, opting instead for finding ways to cut costs. "Brands "Brands that have gone that route tend to see negative reactions from their guests, which in turn impacts foot traffic.

Hospitality 221

Hospitality Hospitality Inventory Restaurant Management 221

Culinary Services Group

JANUARY 15, 2025

With RSV, norovirus, and COVID cases raging, hospitals are seeing an increase in admissions this winter. While hospital food has long endured a reputation for being bland, uninspiring, and even detrimental to patient health, it doesnt have to be that way.

Hospitality 98

Hospitality Hospitality Culinary Services Culinary Services 98

Modern Restaurant Management

MAY 18, 2023

Accepting fast payments has, after all, always been crucial in hospitality businesses. Below, we’ll examine the state of payment security in the hospitality industry. Moreover, does the hospitality industry need to improve how it handles sensitive customer data? How Secure Are Card Payments in the Hospitality Industry?

Hospitality 395

Hospitality Hospitality Point of Sale Purchasing 395

Modern Restaurant Management

FEBRUARY 17, 2025

A core tenant of the hospitality space is that you focus on people over profits. ." Powers is not a fan of surchages, opting instead for finding ways to cut costs. "Brands "Brands that have gone that route tend to see negative reactions from their guests, which in turn impacts foot traffic.

Hospitality 221

Hospitality Hospitality Inventory Restaurant Management 221

Modern Restaurant Management

FEBRUARY 24, 2025

Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 billion in annual revenue losses, according to Zonal and CGA's GO Technology report.

Customer Experience 385

Customer Experience Point of Sale Staffing Hospitality 385

Hospitality Net

FEBRUARY 28, 2025

WATG & Wimberly Interiors, the preeminent hospitality integrated design firm, has reaffirmed its leadership position with a remarkable sweep at the fifth edition of the prestigious LIV Hospitality Design Awards.

Hospitality 105

Hospitality Hospitality 105

Modern Restaurant Management

DECEMBER 11, 2024

Kindness Food Network's “Kindness is Served Here” is rolling out in 63 restaurants across Northeast Ohio as part of Values-in-Action’s Kindland movement in partnership with the Ohio Restaurant and Hospitality Alliance. “Kindness and restaurants go hand in hand," said Values-in-Action CEO Stuart Muszynski. "Every

Restaurant Management 419

Restaurant Management Restaurant Manager Hospitality Hospitality 419

Modern Restaurant Management

JANUARY 24, 2025

As the design and hospitality industries embraces sustainability and decarbonization, the demand for skilled professionals who understand these principles has never been greater. The hospitality industry is an economic powerhouse, generating over $4.6 The hospitality industry is an economic powerhouse, generating over $4.6

Chef 448

Chef Dining Hall Commercial Kitchen Kitchen Equipment 448

Foodservice Equipment Reports

DECEMBER 4, 2024

Two manufacturers’ rep firms—4 Star Reps and RC Hospitality—have merged. RC Hospitality, founded by Robin Carmeans in 2012, specializes in tabletop, buffet displays, smallwares, food safety solutions, chef apparel and textiles. “This change for 4 Star Reps and RC… Source

Hospitality 101

Hospitality Hospitality Chef Food Safety 101

Hospitality Net

MARCH 4, 2025

In todays hyper-connected world, the hospitality industry is undergoing a quiet revolutionone where artificial intelligence is not just a buzzword, but a strategic ally in crafting stellar reputations. Welcome to the AI renaissance in hospitality!

Hospitality 105

Hospitality Hospitality 105

Modern Restaurant Management

MARCH 12, 2025

A $10 million lawsuit would be the nail in the coffin for nearly every hospitality business. While challenges –like nuclear verdicts – remain, it’s truly a historic and exciting time for the hospitality industry. Recent data shows that U.S. juries awarded more than $14.5

Food Safety 373

Food Safety Hospitality Hospitality 373

Hospitality Net

NOVEMBER 18, 2024

The recent ruling by a Texas federal judge to vacate the Department of Labor’s (DOL) overtime rule sent shockwaves through the hospitality industry. million lower-paid salaried workers across industries, many of whom are employed in hospitality.

Hospitality 126

Hospitality Hospitality 126

Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef.

Hospitality 472

Hospitality Hospitality Chef Recipes 472

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. What Makes Hospitality So Vital to the Dining Experience?

Staffing 558

Staffing Hospitality Hospitality Customer Experience 558

Hospitality Net

NOVEMBER 28, 2024

In a landmark session at COP29, the World Sustainable Hospitality Alliance (the Alliance) introduced its Universal Sustainability Key Performance Indicators (KPIs) during the first-ever joint session of Tourism Ministers and the COP Presidency.

Hospitality 104

Hospitality Hospitality 104

Modern Restaurant Management

MARCH 11, 2025

These changes have challenged operators to adapt, but they’ve also reinforced the resilience and innovation that define the hospitality industry. In Nashville, TN staffing shortages in hospitality were at an all time high as a result of the meteoric growth of the city and its tourism. Five times a day! PIRG Education Fund.

Staffing 408

Staffing Inventory Food Inventory Hospitality 408

Food Management

JANUARY 13, 2025

The food and nutrition team at the Indiana hospital will also take a more hands-on approach to the meal-ordering process.

Nutrition 241

Nutrition Hospitality Hospitality 241

Modern Restaurant Management

MAY 31, 2024

Union Square Hospitality Group Founder Danny Meyer returned to his alma mater Trinity College-Hartford to deliver their 198th commencement speech. In the address, Meyer said the most important question he asks himself every day is: “What could possibly go right?”

Hospitality 458

Hospitality Hospitality 458

Modern Restaurant Management

NOVEMBER 26, 2024

Subtle Signaling What’s interesting are the subtleties when it comes to luxury hospitality. When it comes to luxury hospitality, the people setting the stage know that it’s all about the little things: the small details that make all the difference. Overall, the dining experience is more special and memorable for guests.

Chef 251

Chef Hospitality Hospitality 251

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.

Food and Beverage 221

Food and Beverage Food and Beverage Inventory Management Hospitality 221

Hospitality Net

MARCH 2, 2025

The hotels leadership claims it will deliver a revolutionary hospitality experiencebut is this a technological marvel or just another way for corporations to monitor and track consumer behavior under the guise of convenience?

Hospitality 97

Hospitality Hospitality 97

Hospitality Net

NOVEMBER 6, 2024

2024 marks a tipping point for the hospitality industry - it’s the year in which we witnessed a pivotal transformation where data has all but surpassed even dollars as the primary currency. It empowers informed decision-making, elevates operational efficiency, and guides budget plans.

Hospitality 120

Hospitality Hospitality 120

Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

Staffing 221

Staffing Hospitality Hospitality Restaurant Management 221

Modern Restaurant Management

FEBRUARY 7, 2025

In 2025, the meaning of "value" to the dining consumer will extend beyond price to include a mix of experience, hospitality and affordability. Consumers and operators crave more in-person dining : 81 percent of consumers say they’d eat at tableservice restaurants more often if finances allowed.

Dining Operations 282

Dining Operations Chef Customer Service Customer Service 282

Hospitality Net

NOVEMBER 26, 2024

For the first time in the history of BTO – Buy Tourism Online, Simone Puorto, a globally recognized consultant, author, and technophilosopher in the travel and hospitality industry, will push the boundaries of innovation by sending his digital clone to deliver his keynote speech.

Hospitality 98

Hospitality Hospitality 98

Modern Restaurant Management

OCTOBER 15, 2024

Many of these vacant jobs fall in the service sector, with a high concentration in the restaurant and hospitality industry. That means if every job seeker were hired, a million positions would remain unfilled.

Staffing 414

Staffing Hospitality Hospitality 414

Modern Restaurant Management

FEBRUARY 21, 2024

Now, I’m not sure we can do that anymore,” said Dr. Melissa Baker, associate professor and chair of the Department of Hospitality and Tourism Management in the Isenberg School of Management at the University of Massachusetts Amherst. The basics of service are black and white, but hospitality is in full color.

Customer Service 508

Customer Service Customer Service Hospitality Hospitality 508

Modern Restaurant Management

DECEMBER 26, 2024

By collaborating with other retail and hospitality organizations, restaurant executives can exchange best practices and problem-solve together to help build a better, more secure industry, for everyone.

Point of Sale 558

Point of Sale Inventory Restaurant Management Restaurant Manager 558

Modern Restaurant Management

NOVEMBER 14, 2024

As the technology continues to advance, AI phone agents will play an increasingly vital role in shaping the future of customer service in the hospitality sector. By leveraging this solution, restaurants can significantly enhance their customer experience, streamline operations, and build a stronger online presence.

Customer Experience 448

Customer Experience Customer Service Customer Service Hospitality 448

Modern Restaurant Management

MARCH 6, 2025

“It’s an intersection of design, technology, and hospitality, offering a fully customised experience for everyone.” Consequently, in hospitality design, any material must serve these dual purposes.

Restaurant Management 251

Restaurant Management Restaurant Manager Hospitality Hospitality 251

Modern Restaurant Management

JANUARY 30, 2024

They typically lack hospitality experience and starve long play investments that may temporarily compress margins like training, retention, community building and quality. Private equity investors particularly pressure leadership for rapid revamps and location expansions that often degrade original hospitality vision and culture over time.

Hospitality 508

Hospitality Hospitality Staffing Customer Service 508

Hospitality Net

MARCH 26, 2025

It has been recognized and written about the need to integrate skills, knowledge, and hospitality processes into the very complex area of delivering health services to patients/customers over the last couple of years. This has only become even more exasperated with the onset of COVID-19 and the many variants.

Hospitality 52

Hospitality Hospitality 52

Modern Restaurant Management

MARCH 11, 2025

As digital convenience continues to shape the industry, successful restaurants are those that balance high-tech efficiency with high-touch hospitality, ensuring that technology enhances, rather than replaces, the human connection in dining. Success is about merging hospitality, personalization, and digital-first marketing.

Customer Experience 471

Customer Experience Staffing Inventory Catering 471

Hospitality Net

FEBRUARY 18, 2025

This reflection is all the more relevant given that the hospitality industry is highly dynamic, as it swiftly adapts to shifting consumer trends, technological advances and socio-economic changes.

Hospitality 89

Hospitality Hospitality 89

Modern Restaurant Management

DECEMBER 12, 2024

In an industry as fast-paced and demanding as hospitality, investing in your team’s well-being is the best gift you can offer. Keeping staff engaged throughout the year with these practices will build loyalty and contentment that contribute to your business’ success, season after season.

Hospitality 440

Hospitality Hospitality 440

Hospitality Net

MARCH 26, 2025

Frasers Hospitality is marking its 27th anniversary this month with a pipeline of five new openings and a newly signed management agreement across Mainland China, Japan and Malaysia.

Hospitality 52

Hospitality Hospitality 52

Modern Restaurant Management

DECEMBER 27, 2022

Modern Restaurant Management (MRM) magazine contributor Izzy Kharasch of Hospitality Works offers his best planning practices for restaurant operators as we approach 2023.

Restaurant Manager 440

Restaurant Manager Restaurant Management Hospitality Hospitality 440