Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. Without the internet, you would quickly find that data isn't being synched and information isn't being shared the way it should be.

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Point of Sale Online Ordering Systems Customer Experience 520

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Consider tapping into the treasure trove of customer information your POS platform contains. Gather information to help you innovate processes.

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Point of Sale Customer Experience Chef 490

Modern Restaurant Management

JULY 29, 2021

Cybercriminals once infected 1,025 Wendy’s point-of-sale systems to steal credit card data, resulting in a $3.4 This is valuable information, and cybercriminals know they could hold it for ransom or sell it on the Dark Web. million class-action lawsuit.

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Point of Sale Food Safety Hospitality Hospitality 618

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. Point-of-sale service providers who are interested in participating in this program should email restaurants@sba.gov.

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Point of Sale Food and Beverage Food and Beverage Hospitality 322

Modern Restaurant Management

JANUARY 4, 2022

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. It may not look like it at first glance, but every interaction you have with your guests generates data.

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Customer Service Customer Service Point of Sale Purchasing 539

Modern Restaurant Management

NOVEMBER 8, 2021

By equipping your point-of-sale system to accept contactless payments using a QR code that people can simply scan on a smartphone, you’re empowering your diners to pay at their own pace. Contactless payment technology drastically reduces the overall number of touchpoints when it comes to completing a sale.

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Point of Sale 613

Modern Restaurant Management

AUGUST 16, 2024

Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. By clearly delineating the fee structures for card transactions, restaurants can ensure that customers are informed and understand the costs involved for both them and the business.

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Point of Sale 433

Modern Restaurant Management

JUNE 10, 2024

Transparency with customers about how their data is used and giving them control over their information is also crucial for maintaining trust. By turning data into actionable insights, restaurants can make informed decisions that align with customer needs and preferences.

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Customer Experience Point of Sale Inventory Management Staffing 443

Modern Restaurant Management

AUGUST 12, 2020

Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Here are a few strategies restauranteurs can adopt to stay afloat in the challenging COVID-19 environment: 1. Revamping the Menu. Starting with Loyal Customers.

Online Ordering Systems 508

Online Ordering Systems Point of Sale Restaurant Management Restaurant Manager 508

Modern Restaurant Management

MARCH 24, 2020

Choose one method—phone, online orders, or email—and then speak with your point of sale provider. Restaurant delivery systems are usually very comprehensive, and if you want to continue offering delivery long term, it might be worth investigating a delivery point of sale system.

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Point of Sale 316

Modern Restaurant Management

APRIL 27, 2020

For up-to-date COVID-19 resources and information for the restaurant industry, visit restaurant.org/COVID19. Finally, I strongly encourage everyone across the industry to ease financial terms where possible, including landlords, taxing authorities, and point-of-sale vendors.” Download the full guidance here.

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FDA Point of Sale Restaurant Management Restaurant Manager 578

Modern Restaurant Management

AUGUST 28, 2023

There have never been more ways for restaurants to capture information about customers. Simply put, digital transformation is upgrading technology to make the most of the information available to you, allowing you to drive sales how you see fit by satisfying customers. It isn’t useful in its own right.

Customer Experience 419

Customer Experience Point of Sale 419

Modern Restaurant Management

MAY 6, 2021

Documentation showing gross receipts (business tax returns 1120, 1120S, 1065, 1040 Schedule C, bank statements, externally or internally prepared Profit and Loss Statements, Point of Sale reports, and 1099-Ks). Some businesses need documentation showing on-site sales to the public made up at least 33 percent of gross receipts for 2019.

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Food and Beverage Food and Beverage Point of Sale 493

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. Customer data platform tools analyze this aggregated information and support data-driven decision making and predictive analysis for effective marketing.

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Hospitality Hospitality Customer Experience Online Ordering Systems 449

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. Panino Giusto is embracing technology, including Oracle MICROS Simphony Point-of-Sale to help pivot and deliver a safer, pleasurable experience to customers.

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Point of Sale Food and Beverage Food and Beverage Kitchen Display System 383

Modern Restaurant Management

MAY 27, 2024

Applicants only need to insert the bare minimum amount of information to enter the candidate pool. Restaurants that feature self-ordering kiosks or efficient point of sale (POS) software may be more attractive to potential staff because of the efficiency gains and ease of use. Effective HR software is another selling point.

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Point of Sale Restaurant Management Restaurant Manager Food Service 474

Modern Restaurant Management

MAY 15, 2023

With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app. Manages orders at peak hours so the kitchen isn’t overwhelmed.

Customer Experience 493

Customer Experience Inventory Management Software Inventory Point of Sale 493

Modern Restaurant Management

APRIL 10, 2024

Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items.

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Inventory Point of Sale Food Preparation Staffing 492

Modern Restaurant Management

MAY 18, 2023

Customers are able to purchase a coffee, beer, or wine at the point of sale in mere milliseconds – seamlessly, and with just the flick of a wrist. How do payments at the point of sale work – and how safe are they, really? In short, card payments in the hospitality industry are secure – to a point.

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Hospitality Hospitality Point of Sale Purchasing 395

Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Contactless payments are here to stay as the technology’s popularity grows. The possibilities are truly endless.

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Point of Sale Customer Experience 563

Modern Restaurant Management

DECEMBER 10, 2021

When your customers are looking for somewhere to eat, they type what they want into Google to get the information they need. This information includes your location, hours of operation, menu, and reviews. Aside from using Google My Business, you may also use content marketing to promote your restaurant.

Chef 567

Chef Point of Sale Recipes Customer Service 567

Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Overview: Reporting in the Restaurant Industry.

Inventory 491

Inventory Customer Experience Restaurant Management Restaurant Manager 491

Modern Restaurant Management

OCTOBER 30, 2020

In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Likewise, some contactless tech includes SMS texts to guests on the waitlist to inform them that their table is ready.

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Staffing Kitchen Display System Recipes Point of Sale 493

Modern Restaurant Management

MAY 12, 2021

In this conversation, the restaurant can make available additional information like history, specials, personal recommendations, loyalty programs, recipes and more. Another important factor for these tools is that they must interconnect with existing Point-of-Sale (POS) systems currently being used by the restaurant.

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Point of Sale Recipes 364

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. When applied across hundreds of delivery orders each month, sellers can save a significant amount on per-order costs.

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Point of Sale Hospitality Hospitality Recipes 539

Modern Restaurant Management

JULY 8, 2020

When point of sale (POS) systems were introduced, restaurants learned they could provide better service to guests and improve business decisions and management. Rebuilding a business is not easy, but to ensure lasting service restaurants will need to genuinely reevaluate whether they align to the needs and expectations of their guests.

Hospitality 520

Hospitality Hospitality Point of Sale Inventory 520

Modern Restaurant Management

JANUARY 13, 2022

Diners are then informed and happy while fully utilizing the tables you have. Electronic point-of-sale (EPOS) terminals that send new checks straight through to the kitchen. This will aid you in delivering an enjoyable dining experience and help you retain customer loyalty. Address Issues and Complaints.

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Inventory Management Software Customer Service Customer Service Point of Sale 545

Modern Restaurant Management

MARCH 25, 2021

Pay-at-the-table can bring the point-of-sale (POS) front and center to the customer, which can help increase revenue and improve table turn rates. Delight Them : Create memorable experiences beyond customer expectations and personalize where possible. Know Them : Remember guest preferences and anticipate their changing needs.

Point of Sale 493

Point of Sale Customer Experience Hospitality Hospitality 493

Modern Restaurant Management

DECEMBER 17, 2024

We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. It automatically extracts key order details—such as account information, location, and the orderer's name—regardless of how the order is submitted.

Inventory 419

Inventory Inventory Management Food and Beverage Food and Beverage 419

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. This might include correlation of social media posts, to reviews, to point of sale metrics. By embracing AI, restaurants can make informed decisions with data-driven insights.

Point of Sale 419

Point of Sale Customer Service Customer Service Staffing 419

Modern Restaurant Management

MARCH 11, 2025

Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. For restaurant operators, this digital shift necessitated the adoption of integrated technologies.

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Staffing Inventory Food Inventory Hospitality 418

Modern Restaurant Management

DECEMBER 11, 2019

“At UniPro Foodservice, we manage the food value chain from “farm to fork” through our distributor members across 900 locations, serving up trusted content for products and the related regulatory information, as well as nutritionals, formulations and even recipe information,” said Martin Schmidler, VP of IT at UniPro.

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Point of Sale Food Safety Food Supply Recipes 354

Modern Restaurant Management

APRIL 26, 2024

This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. Restaurants can meet this expectation with modern POS systems that show detailed menu information, including what allergens dishes may contain.

Point of Sale 251

Point of Sale Inventory Management Kitchen Management Kitchen Manager 251

Modern Restaurant Management

AUGUST 25, 2020

Restaurant designs of the future will be informed by low touch and high impact experiences. Brands will need to drastically decrease the number of physical touch points throughout their customer journey. Tabletop kiosks, manned point-of-sale systems, and self-serve drink stations will be reevaluated with touchless automation in mind.

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Point of Sale Customer Service Customer Service Hospitality 531

Modern Restaurant Management

AUGUST 27, 2024

A – Accurate Records Perform daily reconciliations of cash registers and point-of-sale machines. In addition to providing food and beverage, if the restaurant provides flowers or other decorations, maintaining marketing materials for these services will help document the validity of expenses for flowers and other décor.

Food and Beverage 470

Food and Beverage Food and Beverage Point of Sale Purchasing 470

Modern Restaurant Management

DECEMBER 16, 2021

Accurate forecasts help drive “smart” restaurant operations, like using daily sales to drive inventory decisions in smart ordering or smart prep. Forecasting can also help inform employee schedules that optimize your labor spend. Enhance CX with Accelerated Contactless Adoption.

Hospitality 473

Hospitality Hospitality Customer Experience Point of Sale 473

Modern Restaurant Management

JULY 21, 2021

There is no doubt that franchises do an incredible amount to help their franchisees, whether that’s providing business support and sharing key information to offering training and access to their trademarks and branding. Unfortunately, what many franchises often lack in providing is a unified payments system.

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Point of Sale Purchasing 450