Remove Information Remove Point of Sale Remove Purchasing
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Customer Intelligence Is Key to Revolutionizing Restaurants Inside and Out

Modern Restaurant Management

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. It may not look like it at first glance, but every interaction you have with your guests generates data.

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Blurring the Lines Between QSR and Retail

Modern Restaurant Management

The pandemic massively accelerated the widespread adoption of a variety of paths to purchase, including buy-online-pick-up-in-store (BOPIS), delivery and app-based ordering. The first job of retail and QSR associates is to help customers and eliminate friction along the path to purchase. Now, it’s the same with QSRs.

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Restaurant Staffing for Today and Tomorrow

Modern Restaurant Management

In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Likewise, some contactless tech includes SMS texts to guests on the waitlist to inform them that their table is ready. Self-Serve.

Staffing 493
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How AI Will Save the Restaurant Industry

Modern Restaurant Management

Some of the biggest disruptors will result from the increase in information technology, autonomous vehicles, automation and robotics in the kitchen, and AI chefs. Restaurants can then adjust their food purchasing decisions accordingly, reducing their spending amounts as well as their contribution to food waste. Voice Ordering.

Inventory 520
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Don’t Get Burned By The IRS – Tax Tips for Restaurant Owners

Modern Restaurant Management

For example, if a fast-food restaurant is purchasing 16,000 chicken breasts per month for chicken sandwiches, but only reporting sales income equivalent to 8,000 chicken sandwich sales per month, that will be a red flag for the IRS that income underreporting may be an issue. This allows the auditor to verify the expenses.

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Payment Security: Does the Hospitality Industry Need to Improve Customer Data Measures?

Modern Restaurant Management

Customers are able to purchase a coffee, beer, or wine at the point of sale in mere milliseconds – seamlessly, and with just the flick of a wrist. How do payments at the point of sale work – and how safe are they, really? Firstly, there’s the POS (Point of Sale) system.

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Standardized Payment Systems Are Key to Success for Franchises

Modern Restaurant Management

There is no doubt that franchises do an incredible amount to help their franchisees, whether that’s providing business support and sharing key information to offering training and access to their trademarks and branding. Unfortunately, what many franchises often lack in providing is a unified payments system.