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Contactless Before Contactless Was Cool (Podcast)

Modern Restaurant Management

They can order and pay through a server (old school), or directly from their mobile phones (contactless ordering and payment – new school), or blend the two experiences all on one tab, through its easy-to-use mobile point-of-sale (POS), contactless ordering and payment features, and kitchen management systems (KMS).

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Technology that Enables Automation Can Ensure Safety and Success

Modern Restaurant Management

Automated temperature monitoring systems let kitchen managers know the minute their refrigeration units are out of range. Checklists are a part of every successful kitchen manager’s toolkit. Food safety can be compromised, jeopardizing both customer safety and brand loyalty.

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Minimizing Restaurant Food Waste: 3 Essential Tips for Kitchen Managers

Sculpture Hospitality

When it comes to the success of your restaurant, ordering the right food and supplies is critical for smooth kitchen operations, healthy profit margins and keeping your food costs in check.

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Beyond the Plate: The Future of Restaurants in a Tech-Driven 2024

Modern Restaurant Management

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

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Amid Influx of New Employees, Restaurants Must Build and Reinforce Brand Excellence

Modern Restaurant Management

Since the COVID pandemic, hourly employee (crew, kitchen manager, service manager) turnover is higher than usual, around 194 percent. The average restaurant loses $150,000 yearly in staff turnover, and losing a front-line employee costs a restaurant an average of $5,864.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Consumer behavior shifted rapidly towards online ordering and contactless payments, making these technologies essential for survival.

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MRM EXCLUSIVE: Four Tough Calls Tech Makes Easier for Bar and Restaurant Operators

Modern Restaurant Management

According to a 2024 Toast survey, one of the biggest challenges for restaurant operators is managing the administrative aspects of their business, from juggling multiple service channels and locations to effectively leveraging guest data. A significant part of the problem is the fragmentation of restaurant tech stacks.