Modern Restaurant Management

OCTOBER 26, 2023

Over the last decade, restaurant delivery has seen exponential growth, as indicated by the rise of third-party delivery apps and the adoption of mobile-initiated payment solutions during the COVID-19 pandemic. In the U.S.

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Customer Experience Point of Sale Inventory Management Purchasing 474

Modern Restaurant Management

JANUARY 31, 2023

With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. The first step in this process should be analyzing the data from their point-of-sale system – labor costs, game days sales and more.

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Purchasing Point of Sale 461

Modern Restaurant Management

JUNE 2, 2022

These apps charge commission fees on every purchase and many also charge an additional service fee to your customers. Additionally, with cost as the number three driver for customer retention, the fees associated with third-party services make them less appealing.

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Point of Sale Purchasing Customer Experience 473

Modern Restaurant Management

APRIL 14, 2022

The pandemic massively accelerated the widespread adoption of a variety of paths to purchase, including buy-online-pick-up-in-store (BOPIS), delivery and app-based ordering. Because of this shift, stores and restaurants need customers to navigate their way through multiple channels as quickly as possible, without confusion or stress.

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Customer Experience Purchasing Point of Sale 474

Modern Restaurant Management

JANUARY 20, 2022

Restaurants can then adjust their food purchasing decisions accordingly, reducing their spending amounts as well as their contribution to food waste. Integrated Inventory and Purchasing.

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Inventory Purchasing Chef Point of Sale 520

Modern Restaurant Management

FEBRUARY 15, 2022

Often cashier team members at fast-casual or QSR restaurants are expected to manage multiple jobs and side tasks to keep the entire restaurant running smoothly. For example, it is not uncommon for cashiers to also serve as expediters, manage drive-through guests, and fulfill drink and food orders.

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Staffing Point of Sale Purchasing Customer Service 563

Modern Restaurant Management

OCTOBER 30, 2020

In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Still, some consumers are a little apprehensive about robots in restaurants.

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Staffing Kitchen Display System Recipes Point of Sale 493

Modern Restaurant Management

MAY 18, 2023

Customers are able to purchase a coffee, beer, or wine at the point of sale in mere milliseconds – seamlessly, and with just the flick of a wrist. How do payments at the point of sale work – and how safe are they, really? Firstly, there’s the POS (Point of Sale) system.

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Hospitality Hospitality Point of Sale Purchasing 395

Modern Restaurant Management

DECEMBER 6, 2022

But a recent Deliverect global survey of 7,000 consumers shows more people today are purchasing up to three takeout or delivery orders per week than they were before the recent increase in cost of living. Today Several measures restaurants can take include: Integrating sales channels and Point-of-Sale systems to streamline orders.

Staffing 473

Staffing Point of Sale Customer Experience Purchasing 473

Modern Restaurant Management

APRIL 22, 2022

Text to order is already popular as a replacement for downloading apps, especially as customers can save their repeat purchases. Restaurants could even offer incentives to customers who order in advance as they reduce waste and boost profits. QR Checkout vs. Touchless Payment Solutions.

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Point of Sale Food Service Food Service Purchasing 492

Modern Restaurant Management

OCTOBER 19, 2021

Many restaurants now incorporate electronic ID checking machines or set point of sale reminders to specify the birthdate a guest must be born on or after to be served alcohol. Protocols guidelines should be easily accessible to all team members involved in the handling, preparation and sale of alcohol.

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Point of Sale Food Service Food Service Purchasing 539

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Online retail sales grew 6.7 percent year-over-year, whereas in-store sales increased 2.9

Purchasing 221

Purchasing Food and Beverage Food and Beverage Restaurant Manager 221

Modern Restaurant Management

AUGUST 27, 2024

For example, if a fast-food restaurant is purchasing 16,000 chicken breasts per month for chicken sandwiches, but only reporting sales income equivalent to 8,000 chicken sandwich sales per month, that will be a red flag for the IRS that income underreporting may be an issue. This allows the auditor to verify the expenses.

Food and Beverage 470

Food and Beverage Food and Beverage Point of Sale Purchasing 470

Modern Restaurant Management

JULY 21, 2021

Often, franchisees are not provided with their own point of sale (POS) systems and other vital pieces of technology so they end up having to pay full retail prices for these essential items. Standardize Payments Technologies.

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Point of Sale Purchasing 450

Modern Restaurant Management

MARCH 11, 2020

. “As we continue to expand our multi-channel strategy, we know customers, particularly independent restaurants, increasingly use cash and carry as a convenient, cost-effective purchasing option,” said US Foods chairman and CEO Pietro Satriano. reducing to approximately 3.0x by the end of fiscal 2021.

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Point of Sale Food and Beverage Food and Beverage Purchasing 386

Modern Restaurant Management

SEPTEMBER 14, 2022

Now that kind of technology isn’t accessible to everyone, but restaurants can always use AI to target their menu's digital marketing. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs. Role of AI in Back of House.

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Staffing Customer Experience Food and Beverage Food and Beverage 528

Modern Restaurant Management

SEPTEMBER 3, 2020

New health codes and reopening mandates, plus the safety and perception of patrons, have made it imperative to invest in COVID-approved inventory including masks, gloves, sanitizers, signage (think: at the door, at point of sale, and throughout), as well as the cost of developing or purchasing new training materials and implementing them with staff.

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Point of Sale Purchasing Inventory Chef 502

Modern Restaurant Management

DECEMBER 16, 2021

In the coming year, it will be important for restaurants to have an interoperable point-of-sale platform that integrates everything, allows for dynamic adjustments and operates at optimal efficiency. Enhance CX with Accelerated Contactless Adoption. A simple facial expression can elevate the customer experience.

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Hospitality Hospitality Customer Experience Point of Sale 473

Modern Restaurant Management

DECEMBER 31, 2024

Top Purchases For 2024’s Most Memorable Moments Serving Looks : After weeks of watching the pros at the US Open, consumers felt inspired to hit the courts themselves. A-Peeling Purchase : This year, we uncovered that a consumer placed a.53 Most & Least Expensive Orders (spoiler alert: not what you would expect!)

Food and Beverage 450

Food and Beverage Food and Beverage Chef Nutrition 450

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Point-of-Sale Terminals Market to Grow 2X on Back of Heightened Demand for Cashless Payments.

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Point of Sale Chef Food and Beverage Food and Beverage 305

Modern Restaurant Management

MAY 22, 2020

Restaurants that don’t already have drive-thru capabilities, or an established online or app-driven portal, have been busy pivoting their operations to leverage handheld mobile point-of-sale (POS) devices to expedite curbside payment acceptance for take-out orders taken over the phone.

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Point of Sale Catering Catering Purchasing 352

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. “Historically, we see behavior change at the point of sale as a gradual shift over time. Back to Business.

Food and Beverage 493

Food and Beverage Food and Beverage Purchasing Point of Sale 493

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

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Point of Sale Food Preparation Customer Experience Food Service 251

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Why do you need restaurant management software?

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Restaurant Management Restaurant Manager Inventory Inventory Management 78

Modern Restaurant Management

JUNE 24, 2020

Encouraging digital payments : Major shifts in consumer behavior have occurred around the globe, including the overarching need for a touchless experience at the point-of-sale as 90% of shoppers are hesitant to shop in-store due to coronavirus.4 ' Jeet has millions of pictures of menu items for nearly every restaurant in the world.

Point of Sale 539

Point of Sale Hospitality Hospitality Recipes 539

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Nair, who is overseeing this new practice.

Recipes 527

Recipes Food and Beverage Food and Beverage Hospitality 527

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

Catering 539

Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. For part two, click here.

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Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

FEBRUARY 20, 2024

Restaurants that embrace innovative payments technologies on both sides of the register are poised to build loyalty with both customers and their employees in the years to come. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

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Customer Experience Point of Sale Purchasing Staffing 309

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” No matter what kind of technology is implemented in restaurants, they have to stay customer-centric.

Food and Beverage 539

Food and Beverage Food and Beverage Catering Catering 539

Modern Restaurant Management

MARCH 25, 2020

For more resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course. To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news.

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Chef Point of Sale Restaurant Management Restaurant Manager 289

Lavu

FEBRUARY 28, 2025

Track waste separately to refine purchasing decisions and control costs. Modern POS systems make it easy to monitor labor in real time, helping restaurants manage staffing and control costs. These reports go beyond basic sales figures, helping you understand who your customers are and how they engage with your business.

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Inventory Staffing Point of Sale Inventory Management 78

Modern Restaurant Management

FEBRUARY 17, 2020

launched two new products designed to help businesses with multiple locations better reach and understand consumers at every phase of the purchase cycle. Not only is Apple Pay quick and convenient for both the guest and restaurant, it is also secure as a customer must authorize every transaction with Face ID or Touch ID on their iPhone.

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Point of Sale Catering Catering Hospitality 383

Modern Restaurant Management

DECEMBER 27, 2019

NCR purchased Zynstra for approximately 100 Million British Pound Sterling. “Restaurants today are looking for a way to integrate their disparate systems for an automated, real-time front and back office experience,” said Jason Pratts, chief information officer at Appetize. " Appetize Partners with Restaurant365.

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Food and Beverage Food and Beverage Convention Center Food Service 309

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

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Food and Beverage Food and Beverage Hospitality Hospitality 516

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. Restaurants are a vital part of our communities and our lives. Each restaurant determines its own terms for the discount and redemption.

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Food and Beverage Food and Beverage Hospitality Hospitality 376

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

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Point of Sale Restaurant Management Restaurant Manager Inventory 78