Modern Restaurant Management

SEPTEMBER 22, 2022

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

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Point of Sale Customer Experience Staffing Recipes 450

Modern Restaurant Management

MAY 27, 2024

What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. Effective HR software is another selling point.

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Point of Sale Restaurant Manager Restaurant Management Food Service 474

Modern Restaurant Management

MARCH 11, 2025

For restaurant operators, this digital shift necessitated the adoption of integrated technologies. Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs.

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Staffing Inventory Food Inventory Hospitality 418

Modern Restaurant Management

APRIL 27, 2020

First is an enhanced restaurant management platform. OpenTable’s software has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability. . ” For help reopening your restaurant or to join the OpenTable platform, visit support.opentable.com.

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FDA Point of Sale Restaurant Manager Restaurant Management 578

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. These point of sale integrations also allow for streamlined operations that support the staff, helping with the above 2022 challenge we predict will only grow worse.

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Customer Experience Restaurant Manager Restaurant Management Point of Sale 579

Modern Restaurant Management

DECEMBER 1, 2021

Point of Sale. Now, we’ve reached your point of sale. Your POS should be able to integrate with your restaurant’s technology, whether the back or front-of-house. Your customers will interact with the point of sale early in their journey with your restaurant. We think so!

Kitchen Display System 508

Kitchen Display System Point of Sale Recipes Customer Experience 508

Modern Restaurant Management

OCTOBER 8, 2024

After all, no one wants a chef who can’t cook or a cashier who struggles with point-of-sale systems. Still, the heartbeat of a thriving restaurant is its people. The True Impact of Soft Skills in Your Restaurants Of course, a restaurant can’t run on soft skills alone.

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Restaurant Manager Restaurant Management Point of Sale Staffing 419

Modern Restaurant Management

JANUARY 26, 2021

What makes the SolaaS concept so unique is that it can interact within a technological ecosystem to support every aspect of your business—from point of sale and online ordering to customer data consolidation. Look for a multi-functional, modular platform of software and hardware that includes your point of sale.

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Point of Sale Customer Experience Restaurant Manager Restaurant Management 448

Modern Restaurant Management

APRIL 21, 2022

Roy Phillips (RP) : 20 years ago it was all about the point of sale (POS). There were a couple restaurant management software companies out there, but it was just inventory and budgets. It wasn't all that great, to be honest.

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Point of Sale Inventory Restaurant Manager Restaurant Management 493

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. However, new technologies have made restaurant reporting much easier. Keeping tables occupied is crucial for restaurants.

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Inventory Customer Experience Restaurant Manager Restaurant Management 491

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Point of Sale 383

Point of Sale Food and Beverage Food and Beverage Kitchen Display System 383

Modern Restaurant Management

AUGUST 12, 2020

However, even as the restaurant industry faces daunting challenges triggered by COVID-19, the restaurant sector remains resilient and optimistic about the future. A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future.

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Online Ordering Systems Point of Sale Restaurant Manager Restaurant Management 508

Modern Restaurant Management

OCTOBER 26, 2022

Partnering with a payment processing company that delivers services designed to inject efficiency into operations is another way restaurants can reduce their costs. A point of sale (POS) system which combines payment processing with restaurant management software can help make restaurant operations run smoother and more efficiently.

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Point of Sale Inventory Management Purchasing Inventory 449

Modern Restaurant Management

JULY 8, 2020

.” Rejection is always expected when new ideas are shared, but when we looked around the restaurant we saw most guests on their phones– taking pictures of their food, splitting checks through Venmo, sharing on social media. Those not on their phones, had them visibly on the table.

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Hospitality Hospitality Point of Sale Inventory 520

Modern Restaurant Management

JANUARY 4, 2022

Typically, customer data is collected by the point of sale platform and website, along with other online properties, apps, and third-party platforms. This raw data is often difficult to understand and even harder to act on, but when it can be combined into actionable insights, restaurants have a 360-degree view of their operations.

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Customer Service Customer Service Point of Sale Purchasing 539

Modern Restaurant Management

SEPTEMBER 8, 2021

Restaurant managers should assess whether the cleaning procedures they’ve adopted at the onset of the pandemic still serve their needs and their stakeholders’ needs. Meanwhile, upgrading to digital point-of-sale (POS) systems for contactless payment at checkout will resonate well with consumers.

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Restaurant Manager Restaurant Management Point of Sale 489

Modern Restaurant Management

JULY 31, 2024

"Call it whatever you want; there’s no denying the power in pumpkin," Kevin Bryla, SpotOn's Chief Marketing Officer, told Modern Restaurant Management (MRM) magazine, when asked if we should flip from calling it PSL season to PS or just pumpkin as the uses on menus expand. "For

Point of Sale 474

Point of Sale Recipes Catering Catering 474

Modern Restaurant Management

JANUARY 24, 2022

Unfortunately, the idea of hospitality is often misunderstood in restaurant management. But here's some good news: Restaurant technologies can not only accomplish both tasks, but they can also do it well. Four Ways Restaurants Can Streamline the Customer and Employee Experience with Tech.

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Staffing Hospitality Hospitality Customer Experience 558

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Fast forward to 2022. And many have risen to the occasion.

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Food Safety Point of Sale Staffing Inventory 474

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Technology, like e-commerce platforms, is changing the way distributors and restaurants interact.

Inventory 419

Inventory Inventory Management Food and Beverage Food and Beverage 419

Modern Restaurant Management

MAY 20, 2024

The report, Beyond Gratuity: Perspectives of Restaurant Staff on Tipping Practices, reveals that two-thirds of workers report their tips have stayed the same or decreased in the last twelve months, and more than half of tipped workers expect a modest 15 percent to 19 percent tip.

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Point of Sale Customer Experience Restaurant Manager Restaurant Management 251

Sculpture Hospitality

DECEMBER 3, 2020

There are a few major costs in any restaurant business, including your equipment, inventory , utilities and your point-of-sale (POS) system. There’s one other cost that absolutely must be managed properly, and that’s labor cost.

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Restaurant Management Restaurant Manager Point of Sale Inventory 112

Lavu

JANUARY 25, 2022

Understanding Restaurant Management Software The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting … Ultimate Guide to Restaurant Management Software Read More ».

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Restaurant Management Restaurant Manager Point of Sale 68

Modern Restaurant Management

MARCH 15, 2023

Consumers need strong incentives to participate in dynamic pricing: Most consumers would be incentivized to order outside of peak hours from a preferred restaurant only if discounts exceed 10 percent off the original price. Is dynamic pricing just a better fit for other industries and not restaurants?

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Customer Experience Point of Sale Staffing Restaurant Management 497

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Why do you need restaurant management software?

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Restaurant Management Restaurant Manager Inventory Inventory Management 78

Modern Restaurant Management

MARCH 10, 2020

We are prepared so that if we need to close to the public for any period of time, we will transition to cloud kitchens, available already from most of our restaurants, and pivot to a temporary cloud kitchen marketplace where our guests can still order from Manifesto’s 30 restaurants – but do it from home.

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Food Safety Point of Sale Restaurant Management Restaurant Manager 516

Modern Restaurant Management

MARCH 11, 2020

The new Tipping Point resources include server tip cards, back-of-house posters and 30-second videos for every Scoop item included in Tipping Point. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

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Point of Sale Food and Beverage Food and Beverage Purchasing 386

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Point-of-Sale Terminals Market to Grow 2X on Back of Heightened Demand for Cashless Payments.

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Point of Sale Chef Food and Beverage Food and Beverage 305

Lavu

NOVEMBER 18, 2022

The post Use This Example Pizza Business Plan to Open Your Pizzeria appeared first on iPad Point of Sale System for Restaurants, Bars & More. If you’re ready to turn your dream of … Use This Example Pizza Business Plan to Open Your Pizzeria Read More ».

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Point of Sale Restaurant Manager Restaurant Management 148

Lavu

APRIL 18, 2022

Many restaurants don’t have enough people to serve customers and quickly … 5 Easy Ways to Speed Up Service at a Short-Staffed Restaurant Read More ». The post 5 Easy Ways to Speed Up Service at a Short-Staffed Restaurant appeared first on iPad Point of Sale System for Restaurants, Bars & More.

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Staffing Point of Sale Restaurant Manager Restaurant Management 147

Lavu

MARCH 4, 2020

–( BUSINESS WIRE )–Leading restaurant management platform , Lavu, is preparing to help customers who may be impacted by the COVID-19 coronavirus by waiving software hosting fees for those affected. As the world braces for a pandemic, Lavu leadership recognizes the potential for restaurant closures. ALBUQUERQUE, N.M.–(

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Point of Sale Restaurant Management Restaurant Manager 137

Modern Restaurant Management

MAY 8, 2024

What can restaurant operators learn from these results? Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst at Software Advice, to elaborate on the findings and offer practical advice on automation investments. What should restaurant operators take away from these results?

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Automated Food Prep Customer Service Customer Service Food Preparation 484

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. For part two, click here.

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Food and Beverage Food and Beverage Staffing Chef 419

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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Catering Catering Food and Beverage Food and Beverage 539

Modern Restaurant Management

MARCH 25, 2020

For more resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course. To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news.

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Chef Point of Sale Restaurant Management Restaurant Manager 289

Lavu

FEBRUARY 28, 2025

Modern POS systems make it easy to monitor labor in real time, helping restaurants manage staffing and control costs. Since labor often accounts for up to 30% of a restaurant’s expenses, these reports are crucial for balancing profitability and service quality.

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Inventory Staffing Point of Sale Inventory Management 78

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations.

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Purchasing Food and Beverage Food and Beverage Restaurant Management 221