November, 2024

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Smart food lockers with hidden ghost kitchens crack the code on college dining problems

Food Management

At New Jersey’s Montclair State University, and several other campuses, a system of contactless food lockers located at a dining/residence hall provides items from a ghost kitchen featuring Chick N Bap, Jersey Mike's and more.

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Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

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professionals

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Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience

Hospitality Net

As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion [link to video] is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two senior leaders at Oracle Hospitality.

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Ensuring honey authenticity: the role of NMR spectroscopy

Food Safety Tech

Honey is a key component in many households, valued for its health benefits, antibacterial, and antioxidant properties. However, its premium price point and resource-intensive production has led to the rise of honey fraud – the intentional adulteration of honey. This poses a significant challenge to the global honey industry by impacting beekeepers’ livelihoods, who cannot compete with cheaper adulterated alternatives, and damaging consumer trust.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How AI and voice-speech interaction is transforming kiosk customer experience

Fast Casual

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including drive-thru ordering and kiosks.

More Trending

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Metz Culinary Management prioritizes food safety with new allergy safeguard program

Food Management

The Pennsylvania-based foodservice provider has launched Allergy 411, a five-point food safety program aimed at creating a safe dining experience for all diners.

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Don’t Count Out Cash

Modern Restaurant Management

The demise of cash payments might be exaggerated as 90 percent of people select cash as their most widely used payment method and 89 percent consider the ability to pay in cash as important for their customer satisfaction, according to Why Won't Cash Just Die??? , a research report from PayComplete. Among the highlights: More than two-thirds (69 percent) sayd they always have cash on them.

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Complying with DMA: Booking.com’s commitment to fairness, transparency, and innovation

Hospitality Net

After months of constructive dialogue with the European Commission, other stakeholders and intense efforts of teams across our business, we reached a major milestone today: our compliance with the requirements under the Digital Markets Act (DMA).

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Ep. 181. Johanna Velez: Dedicated to a Culture of Consistent Improvement

Food Safety Magazine

In this episode of Food Safety Matters , we speak to Johanna Velez, Vice President of Quality Assurance for Monin Americas, about how she encourages modernization, solves non-conformances, upholds an “Excellent” food safety rating, and reinforces a culture of continuous improvement and collaboration. Bob Ferguson also discusses his latest “Food Safety Insights” column on processors' adoption of testing technologies at the international level.

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Rush Bowls founder leaves financial world for restaurants

Fast Casual

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Rush Bowls founder Andrew Pudalov, who started out in finance before trading dollar signs for menu items.

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Up, Up & Away: Step Into Delta’s New JFK Lounge

Foodservice Equipment Reports

Next Step Design’s marching orders for Delta Air Lines’ new lounge at John F. Kennedy International Airport in New York were simple: create a dining experience for Delta’s first- and business-class passengers that would allow them to curate their own experience. The resulting Delta One Lounge at JFK, located between Concourses A and B in Terminal 4, delivers both premium style and substance.

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U.S. Department of Agriculture gets rid of school meal processing fees for low-income families

Food Management

Starting in the 2027-28 school year, families who qualify for free or reduced meals will no longer have to pay junk fees when adding money to their child’s meal account.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans.

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Baymahni Resort Selects Aptech’s PVNG Accounting Solution for Seamless Financial Management Ahead of Summer 2025 Opening

Hospitality Net

Aptech, a leading provider of enterprise accounting, business intelligence, financial planning and management solutions for the hospitality industry, today announces that Baymahni Resort in the Bahamas has selected its PVNG accounting solution to manage the resort’s finances through its renovation and construction phase, as well as for ongoing operations when the property opens for reservations in summer 2025.

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EPA Approves First Antimicrobial Treatment of Foodborne Pathogens in Preharvest Agricultural Water

Food Safety Magazine

Setting a new a new precedent for preharvest food safety interventions, the first-ever registration of an antimicrobial treatment for foodborne pathogens in preharvest agricultural water has been approved by the U.S. Environmental Protection Agency (EPA).

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How Pollo Campero uses tourism to scout real estate

Fast Casual

Blas Escarcega, VP of Franchise of Pollo Campero, discusses how the brand harnessed the power of tourism, to open in high-traffic, tourist-friendly areas to boost brand visibility and create memorable experiences for guests.

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Walk-On’s Grows Prototype With 20-Unit Deal

Foodservice Equipment Reports

Walk-On’s Sports Bistreaux will put its latest prototype to work through a recently inked deal with Port Royal Brands. Port Royal Brands will open 20 restaurants throughout Georgia and Tennessee featuring the prototype, which comes with a smaller footprint, upgraded technology, enhanced guest experience and state-of-the-art kitchens.

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Idaho University chefs go head-to-head in a culinary showdown hosted by Food Network’s Chef Justin Warner

Food Management

The winning dish from the culinary competition was a pan-seared Coulotte steak, served with a garbanzo bean pupusa.

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Food Waste Regulations

Food Safety Guru

It is time to prepare for the new recycling waste legislation coming into effect in England on 31st March 2025 The new legislation will require businesses in England to separate their dry recycling and food waste from their general waste. This is part of the UK governments initiative to standardise waste practices under the Environmental Act (2021).

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The Power Shift: How Travelers Are Transforming the Future of Business Travel

Hospitality Net

Business travel is booming. According to the GBTA’s Business Travel Index Outlook report, business travel spending is projected to reach $1.4 trillion this year and climb to $1.8 trillion by 2027.

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McDonald’s E. coli Outbreak Grows to 104 Illnesses in 14 States; Testing Has Not Yet Found Outbreak Strain

Food Safety Magazine

The number of patients reported in the ongoing Escherichia coli outbreak linked to onions served at McDonald’s restaurants has grown to 104 people across 14 states. A patient has recently been reported in North Carolina.

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5 secrets to unlocking a cult-like following

Fast Casual

Scott Snyder, CEO of Bad Ass Coffee of Hawaii, shares his insight on how brands can tap into the average consumer’s need for belonging; ultimately leading to customer loyalty for the long haul.

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Qdoba Inks 22 New Franchise Agreements in 2024

Foodservice Equipment Reports

Qdoba, which calls itself America’s No. 2 restaurant brand in the Mexican fast-casual category, ended its fiscal year on a high note. Along with continuing positive same-store sales and investments in store remodels and upgrades, the company had 22 new franchise signings nationwide.

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Issues with Botulism in Europe May Be Due to Improper Home Canning

Penn State Food Safety Blog

A recent articles points out the high number of botulism cases in Europe. You may remember the recent botulism outbreak associated with pesto served by a restaurant in France where 5 people were affected. According to the article, "In 2023, 112 cases of botulism were reported in Europe, with Italy registering the highest number, followed by France, Spain, Romania, and Germany.

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Reaffirming Healthy Schools Campaign’s Mission and Focus

Healthy Schools Campaign

Healthy Schools Campaign (HSC) is dedicated to making schools healthier places for children and youth. Because schools are the heartbeat of our communities, and serve as important anchors for many efforts that support children and families, HSC engages a diverse set of stakeholders in our mission-focused work. Parents, caregivers, teachers, school nurses, building engineers, principals, superintendents, counselors, social workers, community health providers, environmental and community organizat

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Five Trends Shaping The Hospitality Landscape In 2025

Hospitality Net

WATG, the preeminent leader in integrated luxury hospitality design since 1945, spotlights five emerging trends that will shape Asia Pacific’s hospitality industry in 2025 and beyond.

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Study Finds High Rates of Fish Fraud in Seattle Sushi Restaurants

Food Safety Magazine

A recent study of salmon sold at Seattle, Washington grocery stores and sushi restaurants found 18 percent of samples to be mislabeled overall, with one-third of “wild-caught” salmon sold at sushi establishments being mislabeled.

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How Pollo Campero uses tourism to scout real estate

Fast Casual

Blas Escarcega, VP of Franchise of Pollo Campero, discusses how the brand harnessed the power of tourism, to open in high-traffic, tourist-friendly areas to boost brand visibility and create memorable experiences for guests.

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Heritage Restaurant Brands Unveils Concept

Foodservice Equipment Reports

Heritage Restaurant Brands debuted a concept this week called Press Quesadilla Grill. Heritage describes it as a “California Coastal Fresh experience.” Its menu features herb-infused proteins, fire-grilled salsas and fresh pressed tortillas. Guests can choose from quesadillas, bowls, burritos, nachos and salads. Press opened in San Luis Obispo, Calif., where Heritage is based.

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Cambro’s Business of the Week: Cali Dumpling

the CAMBRO blog

Restaurant owners Candace and Allan Tea originally founded Cali Dumpling as a way for their employees to support their families during the pandemic. When their grassroots dumpling delivery service gained popularity, they realized they were onto something. Today, Cali Dumpling has grown into into a full-fledged business sold online, in select stores in Southern California and in their recently opened restaurant in Orange, Calif.